Faq Section
Booking
A): BusSewa is Nepal's Number 1 online realtime bus tickets booking/buying platform.
A): It is Optional. But we recommend to register to get access to travel history and offers.
A): No, the buses are owned by the Bus Operators.
A): You will have options to pay from the list of payment gateways.
A): After the payment is approved, the passenger receives their booked PNR No (Passenger Number Record) via email or SMS.
A): When reserving or purchasing, you must submit your name, address, email address, and mobile number.
Sure you can. Please contact our call center and our executive will send you the mTicket on your desired number.
An mTicket is an SMS that is sent to your mobile on booking a ticket with select operators. This SMS has PNR number along with other ticket related information. It can be used to board the bus. Please note that all operators accept mTickets.
You can reach our customer service team via phone 015970798, email info@bussewa.com, or through the live chat feature on our website. We are available 24/7 to assist with any inquiries or issues.
TOURIST
Tourist BusSewa is a platform developed by BusSewa specifically for booking tourist buses in Nepal. It offers travelers easy access to comfortable and reliable tourist bus options, making it simple to plan and book their journeys.
To find tickets, go to the Tourist BusSewa website. Enter your starting point, destination, and travel date in the search box. Once you click search, you will see all the available buses for your trip.
If your payment is completed but you didn’t receive your ticket, you can contact us at 01-5970798, 014115951, or email info@bussewa.com for assistance. In such cases, we will refund your transaction.
To book a bus on Tourist Bus Sewa, simply enter your desired route and travel date in the search bar, select your preferred bus, choose your seat and boarding point, and complete the payment process. After your payment is successful, you will receive a confirmation via SMS/email with your booking details.
Once you see the list of buses, select the one that works best for you. You will see a seat map showing available and booked seats. Choose your preferred seats from the map and select your desired boarding point.
A boarding point is the place where you get on the bus for your trip. Selecting the correct boarding point during booking ensures that the bus operator knows exactly where to pick you up.
You can pay using different secure options, including eSewa, Khalti, connectIPS, Nepal Pay QR, My Pay, IME Pay, Prabhu Pay, WeChat Pay, and credit or debit cards like Visa and MasterCard. All payments are safe and secure.